Frequently Asked Questions (FAQ)

Clear Answers for Trust & Safety

Here are detailed answers to help you understand our services, safety protocols, and policies.

Million Matches is a premium and trusted matrimonial platform dedicated to helping individuals find their perfect life partners. We focus on providing 100% verified profiles to ensure a safe and genuine matchmaking experience.

We take security seriously. Every profile on Million Matches undergoes a rigorous screening process. We have partnered with Third Eye Intelligence Services, a leading investigation agency, to conduct document and physical verification of our members.

Yes, basic registration is free. You can create your profile, add photos, and browse through potential matches without any initial cost.

Unlike many platforms that have millions of unverified users, we prioritize quality over quantity. Our USP is our "Verified Badge" - we manually verify details like background, education, and employment to prevent fraud and fake profiles.

Absolutely. We provide advanced privacy settings that allow you to control who can view your photos and contact details. You can choose to show them only to accepted interests or premium members.

Once you find a profile that interests you, you can send an "Interest." If they accept it, you can proceed to communicate further based on your membership plan.

Click on the "Forgot Password" link on the login page. Enter your registered email or mobile number, and we will send you instructions to reset your password.

Yes, your data security is our top priority. We use high-level encryption and secure servers to protect your information. We never share your data with third parties without your consent.

If you have found your match or wish to take a break, you can go to account settings to "Deactivate" or "Delete" your profile permanently.

Yes, we offer personalized assistance where a dedicated relationship manager helps you find and shortlist profiles that match your specific criteria and family background.

Most matrimonial sites today focus on automated algorithms and high volume, leading to an increase in matrimony frauds in India. Million Matches is different because we provide 100% manual verification for every single profile through a professional third-party agency. We prioritize safety and trust over just numbers.

Unlike other platforms that allow anyone to create a profile, we don't go live until the profile is manually verified. By checking the background and authenticity of each member, we eliminate the risk of fake identities and scammers.

Million Matches is not a "swipe-left or swipe-right" app. We believe marriage is a journey of dignity. We focus on finding matches that truly suit you and your family's values, rather than just casual browsing.

We understand that in India, marriage is a union of two families. Our platform is designed to be parent-friendly, ensuring that the process of finding a life partner is handled with the respect and traditional values it deserves.

No. Marriage is a matter of hearts and human emotions. That's why we don't use AI chats or automated IVRS systems. At Million Matches, you talk to real humans who understand your needs, verify the profiles manually, and provide personalized assistance.

Still have questions?

Contact our team and we’ll help you promptly.

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Disclaimer: Million Matches is a verified matrimony platform for families. It is not a dating site. Our focus is on serious matchmaking with trust, privacy, and safety at the core.